Reference

Terms and Conditions That Govern Your 1xbetmobi Account

These terms set out how your account works, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the regions where 1xbetmobi operates — read this before you open an account or make…

Account EligibilitybKash, Nagad, Rocket Wallet RulesFair Use PolicyAccount Suspension TermsJurisdiction Notice
1xbetmobi Terms and Conditions That Govern Your 1xbetmobi Account
REACH OUR TEAM

How to Contact Us About These Terms

If something in these terms is unclear, or if you need to raise a concern about your account, our support team handles queries related to account rules, wallet transactions, and eligibility questions. Reach us through the channels below — for account-specific matters, have your registered mobile number ready so our team can locate your account quickly.

Live Chat Start a chat from the account section of the site. Our team can pull up your account details and respond to terms-related queries directly.
Email Support Send a detailed message to our support address for written responses on account standing, suspension queries, or policy clarification requests.
Help Centre The help centre carries written answers to common terms questions — account limits, wallet rules, and what happens when a transaction is disputed.
ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Account Data

Your account data is stored with standard encryption practices in place. We do not share your personal details with third parties outside the scope needed to process payments via bKash, Nagad, or Rocket and to meet any applicable legal obligations. You can request a summary of the data we hold on your account by contacting support — provide your registered mobile number and the request type, and our team will respond within the timeframe set by applicable data rules in your region.

Data Retention

Account data is retained for as long as your account is active and for a period after closure as required by applicable regulations in supported regions.

Password and OTP Security

Account access uses a password plus a one-time PIN sent to your registered mobile number. Never share your OTP with anyone, including our support staff.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet and language preferences. No tracking cookies are placed without consent.

Requesting Changes

To update registered details — including your linked bKash or Nagad number — contact support with your account ID and the specific change you need made.

Common Questions About These Terms

The questions below cover what most people ask when they first read through the terms. If your situation is not covered here, reach out via live chat or email and we'll work through it with you.

The terms apply uniformly to all accounts, but your eligibility to hold an account depends on local law where you are. Access is available only in regions where our service operates legally.

We update terms from time to time and post the revised version on this page. Continuing to use your account after an update means you accept the new terms. We recommend checking this page periodically.

If your account is suspended, any confirmed wallet balance is subject to review. Our support team handles suspension queries and will explain the next steps for your specific account situation.

Contact support via live chat or email with your registered mobile number and a clear request for your account data. We respond within the timeframe required by applicable rules in your region.

Fair use means your account is for personal, individual use only. Using automation, sharing access, or running multiple accounts are all violations that can lead to account review or closure.

Contact support with your transaction reference number and a description of the issue. Disputes involving bKash, Nagad, or Rocket payments may also need to be raised with the respective wallet provider.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.